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Lead management
A recent survey suggested that up to 90% of leads are not followed through.
Even a 10% increase in lead conversion can have a massive impact on the bottom line.
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Sales force management
A successful sales person is hard to contain and a struggling one is hard to get going again. The key is to spot the downturn before it sets in and home in quickly on the causes.
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Online lead generation
Less than 1% of web sites are generating leads directly because they are not used correctly.
Take advantage of those free leads.
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Online sales
Keeping track of online customers when they come offline can be tricky, but not doing it causes regular embarrassment and lost opportunity. Fusion have taken care of this for you.
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Joined up customer service
Sales is what drives customers to your door, but customer service is what keeps them coming back.
Success at customer services requires trained and motivated people and a 360 degree view of the customer.
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The most powerful selling tool of all times is utterly ignored by the majority of businesses
All you need is some pointers and the right tools to generate leads online
- Work with the best consultants to position your site online and start driving the right traffic
- Start on the process of trial and error to home in on the keywords that drive visits from ad words
- Start examining the online buying cycle and placing the right prompts in the right places to get a response.
- Learn how and when to qualify web leads and make an approach
How to maximise organic search
Organic search only becomes really useful as your site moves up the rankings for words and phrases that are used by serious potential customers.
Traffic for the sake of traffic can cause confusion and waste energy unless you understand what you are doing.
Use organic search as an investment for the future as you drive more traffic via other means and gain more inbound links your organic search will grow.
Ad words, PPC, PPA leads for sale.
All of the above are potentially high value additions to the marketing mix.
Once you have the tools to measure your cost of sale and more importantly cost of lead generation accurately, then the model is a no brainier.
If your cost of lead generation is up to £n then you can spend up to £n on Pay Per Action (PPA) leads allowing for any difference in conversion rates.(bought leads tend to be resold to six or more suppliers so conversion could be lower than usual.
Pay per click works exactly the same way once you have measured the conversion rate you achieve from clicks to action.
The lessons you earn from ad words will tell you all you need to know to improve organic search and to fine tune your web site.
Additionally, if you go to Google webmaster you will find powerful tools and tips to help you continue the improvement and grow your response.
The answer is measurement, measurement measurement!
- Discover how much you can afford to spend per lead generated
- From that calculate your maximum bid per viewing, or action
- Set up the bids and set a maximum so that you don't receive too many leads and waste them.
Generating leads online is much like doing it offline.
1.You must be abe to place yourself in their path when they are browsing just like a shopkeeper rents a lace in a busy thoroughfare.
2. Give them all the information they need to get an interest in your product and gain enough trust in you to take it a step further
3.Make it very easy for them to approach you safely when they are ready to engage.
4. Make sure they are followed up within twenty four hours and handled correctly.
Fusion can help you to integrate your web site fully with your CRM so that your customers can be easily approached and they can easily approach you and your leads will never be lost, or wasted again..
Find out how you can integrate your web site through fusionCRM implemented at your place, or Salesforce CRM in the cloud.
download a paper here >>
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Sales coaching
Meet our partners and find the perfect fit to your needs.
Sales lifecycle tuning
Before you can fine tune you must measure and before that you need complete and reliable data.
Start with a fusion expert partner, or do it yourself, then record everything via your CRM now analyse, improve and start again.
Online marketing
Use FusionCRM to drive your marketing campaigns, collect lead, support the buying process and measure ROI for new business and for cross-sell and up sell opportunities also
The right technology
For businesses who want their systems implemented in-house we have fusionCRM backed by all the usual 2nd line support, training, technical services.
For larger business with more complex needs and very high usage volumes we partner with salesfoce.com to deliver solutions hosted in the cloud.
Targeted training sessions
We provide a choice of one to five day in-house training sessions customised t your needs, or any combination of online group training via webinar, training videos and one to one online training via online conference. |